FREQUENTLY ASKED QUESTIONS

 

How do I get to MAPFRE Stadium?

Where do I park?

  • Policy may vary from Crew SC matches to other stadium events.

  • Parking is available to the west, south and east of MAPFRE Stadium. Parking passes are available for purchase in advance (VIP and preferred parking) or on game day (general parking).

  • VIP and B Lot Parking

    • Take I-71 to the Hudson St. exit (112). If you are traveling South bound on I-71 go straight through the light at the top of the ramp. If you are traveling North bound on I-71, take a left at the light at the top of the ramp and take another left at the first light onto Silver Drive. Get in the right-hand lane and turn right at the next light. VIP will enter through the first gate, Gate 19. B Lot will enter through third gate, Gate 17.

  • General Parking

    • Take I-71 to the 17th Ave. exit (111). Enter through Gates 14, 15 or 16.

  • Directions - Click here

How can I purchase tickets?

  • Event details can be found online at Ticketmaster.com, charge-by-phone (Ticketmaster: 614-431-3600) or by visiting the MAPFRE Stadium ticket office.

Do children require a ticket?

  • For Crew SC matches, children 2 years of age and under will be admitted without a ticket and are required to remain seated in the lap of their guardian. This policy may vary for other stadium events.

What items are prohibited at MAPFRE Stadium?

  • Please review MAPFRE Stadium's Contra Band Control Policy under Stadium Policies to identify items prohibited at the stadium. Security parameters are subject to change at any time.

Can I bring food or beverage into MAPFRE Stadium?

  • Food or beverages are not allowed to be brought into the stadium.

What hotels or restaurants are close?

  • The City of Columbus prides itself for its midwestern hospitality and provides many options for hotels and restaurants. Visit the Experience Columbus website for more information on accommodations and restaurants to visit during your stay in Columbus.

  • HOTEL PARTNER:

    • Sheraton on Capital Square -- 75 East State Street, Columbus, OH 43215

    • The Official Hotel of Columbus Crew SC -- offers fans a discounted rate of $129 per night! Reservations based on availability.

  • SUGGESTED HOTELS:

How does MAPFRE Stadium encourage recycling?

  • Columbus Crew SC and MAPFRE Stadium are committed to creating a sustainable future. Crew SC is dedicated to reducing our environmental impact through a comprehensive waste-management strategy, implementing energy saving technologies, and establishing a corporate culture of eco-friendly consciousness. Our corporate upward vision seeks to provide a means for a better collective future. MAPFRE Stadium began a partnership with the Ohio EPA in March 2017 to replace and augment our recycling receptacles with more efficient means of collection.

1 Black & Gold Blvd.

Columbus, OH, 43211